The need to stay safe online is something you cannot ignore in 2022. Cybercrime is a real threat, and it is growing all of the time. With that being said, let’s take a look at some of the best security solutions on the market today and how they match up.
Bitdefender and Avast provide a full suite of products, which can help you to stay protected. They have both free and premium options available. The latter is a must if you are using your computer for work, especially if you work in a stringent sector, such as the jobs provided by Origin Legal or you work in healthcare.
Aside from looking at the security side of things, there are two other key elements at play here: what level of support is provided? How easy is the software to use?
Ease of use
Of course, you want software that is secure yet easy to use. Avast has a theme that primarily consists of dark grey, which is brought to life with bright shades of orange, purple, and green. The interface is made up of a vertical rail on the left, where you can access your dashboard to run a scan and view your overall protection.
There are separate tabs on the side rail for Performance, Privacy, and Protection. Click on one of these tabs for further information. For instance, if you click on Protection, you can access Mail Shield, Web Shield, Behavior Shield, and File Shield features.
The Bitdefender interface is also attractive and very easy to use. It is split into two sections. There is a screen on the right and a panel on the left.
The screen on the right side utilizes a large quick access block design where you can modify or start any function. The left panel notifies you of the system status and lists various operations.
For more seasoned users, you do have the option of switching the interface to offer more advanced personalization.
What sort of support will you get?
We always stress just how important it is to choose a business solution with good customer support. After all, you want to be safe in the knowledge that help is going to be accessible whenever you require it.
Avast offer email support and live chat. You can also access phone support with a qualified technician, although this will cost extra.
Aside from this, there is a detailed FAQ section and other self-help support features on the Avast website if you do not want to speak with someone directly.
You will have access to live chat, phone, and email support when you sign up for the premium version of Bitdefender. This help is available 24/7, so you can have complete peace of mind.
There is also a comprehensive support hub, where you will find answers to a lot of the most commonly asked questions. There are also some great videos that can help you navigate through any issues.