For the past nine months, a shadow has been cast over my life and has hung over us all like a bad smell thanks to a number of UKPC parking fines. In April of this year I received papers from the court telling me that UKPC believed I owed them over £700 for parking outside their guidelines in the residential car park where I lived. Will UKPC take you to court over unpaid parking tickets? Well, they took me all the way to the court room…this is my story.
Let’s start by going back a few years…
We moved into our residential block of apartments in August 2014. While we were upstairs collecting the keys, a man was issuing my vehicle a UKPC parking fine for parking outside of the designated lines.
The lines were marked by silver studs on the floor and in our haste to meet the letting agent and collect our keys, I hadn’t even thought about being in a designated space- just about being as far out of people’s way as possible.
More UKPC Parking Fines
The second, third, fourth and fifth UKPC parking tickets came in quick succession over the next few months.
On a couple of occasions, I was unable to park in my designated space as another resident was parked over the lines. I had two choices: park as far into my space as I possibly could, or occupy someone else’s space. After receiving two tickets for doing the former, I started doing the latter, and instead of UKPC parking tickets, I started getting nasty notes from my neighbours.
It was a lose-lose situation- either get tickets from an unscrupulous car parking attendant or annoy the neighbours by stealing their space when someone was hanging over mine.
The other UKPC parking tickets were issued as it was deemed I had a photocopied the UKPC parking permit that was in my car. Unbelievable right?
This ludicrous claim came out of the blue after we’d been living there a few months using the same UKPC parking permit we always had done. Our letting agents quickly issued us a new UKPC parking permit towards the end of October 2014 and that was the end of the UKPC parking fines.
From that point onwards, I always made sure I was within a designated space, even if that meant parking right at the other end of the car park and having to carry the baby in his car seat across the busy car park.
Each of the UKPC parking fines was charged at £25 or £30 but I refused to pay them. I challenged the first one and appealed it to UKPC; of course they didn’t want to know and informed me the charge still stood. I started ignoring all correspondence after this. I know now that this is the wrong thing to do, but at the time I had no idea.
I had letters from debt collectors, UKPC themselves and a solicitors firm, but I didn’t reply and I was adamant I wasn’t going to pay: why should I have to pay for parking in my own car park? Sometimes I wouldn’t hear from them for months and months on end, other times the letters would be arriving daily. I kept ripping them up and binning them. I didn’t ever think that UKPC would take me to court. Was it really worth their time?
UKPC Start Court Proceedings
We’d been living in the flats for just under four years when the letter from the county court came in April 2018. I was terrified. We’d just found out I was pregnant with Felix and were desperate to buy our own home.
The letter talked about the risk of getting a CCJ if you didn’t pay what you owed and the grand total was now over £700 for five unpaid UKPC parking tickets.
We panicked and my husband rang the solicitors who were now dealing with the case on UKPC’s behalf to see if they would negotiate. The lowest they would come down to was £689.
This was our first mistake: they knew now I was scared and were happy to keep pursuing this.
Being pregnant and worrying that within a few months I might have a CCJ made us decide that we had to make the move to buy our own house: it was now or never. In a way, it was a good kick up the bum as we had been working hard to save, reduce debts, improve credit scores and we were more than ready to make the move. But of course, that’s a different story.
Importantly, I did everything I needed to do with regards to replying to the court to let them know that I planned to fight this.
Starting my defence against UKPC’s court claim
I wrote up a basic defence using information I found online. There are tight deadlines when it comes to responding and doing what needs to be done and I always made sure I was on top of my game. Occasionally, the solicitors would email me and try to negotiate an offer and eventually I asked them to stop contacting me as their offers were insulting.
I contacted my letting agent, the landowner of the property and the property management company but none of them wanted to know. It wasn’t their problem though was it? Why should they get involved? The letting agent was the most sympathetic and helped get hold of certain documents for me further down the line.
Mediation with UKPC
In July, I was given a date for mediation and I spent an hour on the phone with a court appointed mediator who rang me, asked me details about the case, rang the solicitors, discussed the unpaid UKPC parking fines case with them and then rang between us intermittently to try and reach a resolution.
It was horrible. I felt like the mediator was on their side and didn’t really care about what I had to say. She kept telling me every so often that I was admitting my guilt and I should offer to pay something, but I was adamant I shouldn’t have to pay anything.
It was very upsetting and it took me a few hours to compose myself afterwards. In hindsight I wish I had put a complaint in against her as she wasn’t impartial in the slightest – she was aggressive, rude and when I became upset, she was dismissive and abrupt. All in all, it was a horrible experience.
A few weeks later we were given a date for court for the unpaid UKPC parking fines: October 3rd. Everytime I thought about the court case and the amount of money they wanted me to pay I would cry. My Dad even offered to pay the money, but that just made me feel worse. Why should he have to give up his money because of these extortionists? I’d rather pay for it myself.
I knew I couldn’t go to court even though everyone told me I really had to. Have your day in court, they’d say. Show them you mean business and how ridiculous this is. But how on earth would I stand up in a court room and deliver my evidence when every time I thought about it I cried?
I had to do what was best for me and for the baby growing in my belly. I decided that I would ask the court to hear my defence in my absence. The whole thought of it was stressing me out and I knew it wasn’t good for the baby.
Preparing for court
A couple of weeks before court, each party has to send all the evidence they have to each other and to the court. My evidence was typed up simply across two A4 sheets of paper and explained the reasons why I felt I had the right to park where I parked.
I referred to the tenancy agreement and the leasehold document and carefully explained how each document was applicable to my evidence and witness statement.
The evidence I received from UKPC was enough to have killed a small tree. It was page after page of grainy photographs of my vehicle, a copy of the leasehold, a copy of the contract between UKPC and the landowners and numerous other legal stuff I couldn’t even bring myself to read. I am talking about at least 200 pages of supposed evidence.
The next day I received another letter from the solicitors setting out the fees they were adding on top of what I ‘owed’ for the expense of them having to attend court.
Instead of looking at £700, I was now looking at having to pay close to £2000 if I lost the court case. Just what I needed before going on maternity leave.
But I pressed on. I was wildly regretting not paying the £700.
What happened after the court date?
The court date came and went and I knew I’d made the right decision not to attend, but every day I was on tenterhooks, waiting for the postman to arrive with the result of the case.
Weeks passed. I emailed the court and I rang them. They asked me to be patient. My husband kept telling me it wouldn’t have even got to court. I wasn’t convinced. Ever since we made the initial contact to try and negotiate an offer I felt as if they would see this through to the bitter end.
Finally, at the end of November 2018 after contacting the court again, I found out a court order had been issued and sent to me last month, but for some reason had been returned to sender. The outcome? CASE DISMISSED.
I cried and cried, but I am so happy of the outcome of this case and sincerely thank the judge who presided over it. It turns out the solicitor on behalf of UKPC did actually come up to Liverpool from London and set out his claim.
The judge then read my defence and decided to dismiss the case. After months of worrying about having to use all of my savings paying off these cowboys who are no better than extortionists, I could finally relax, enjoy the last few weeks of my pregnancy and get on with the rest of my life.
Have you been threatened by UKPC over unpaid parking tickets?
I am sharing my story here today so that others who have been threatened with legal action by these cowboys over unpaid UKPC parking fines know that not all is lost. There is a way to beat them and they don’t win every case they take to court.
Please share your UKPC parking tickets court case success stories below so that others can read how to defeat these extortionists.
Tuesday 21st of June 2022
Currently dealing with their solicitors threatening a CCJ having fined me for parking in my own space, when I have a permit to park there.
I am going all the way on them too, and will be demanding any set asides and fees be reimbursed, also.
Wednesday 9th of February 2022
Hey there, I’m so pleased you won your case ,I have been trying to fight a ticket my partner received last year when we were travelling home from England we stopped at a service station to have breakfast at McDonald’s and use the facilities, my partner is disabled and has a blue badge the McDonald’s carpark was really busy so we parked outside on the roadside as we were towing our caravan my partner put his blue badge on display while he nipped into the restaurant we were no more than 10 minutes their were no notices saying do not park anywhere well we got home and revived a parking fine .I appealed the day it arrived I heard back nothing then I wrote to the IPC they said the agreed I appealed but the reason I got no reply is I didn’t add my address ? I pointed out that they know my address as Iv had 4 more letters since asking for more money so this is nonsense I also wrote to McDonald’s head office and the restaurant on location and I have just found out they ukcps are not employed by McDonald’s so I am hoping we get offered to arrive and have our day in court because this is extortion on the letter it states “ private roadways Bilbough York “ I have photos and I just can’t believe this road is regarded as private when you have to drive on it to get to any of the eateries on site ITS A SERVICE STOP FGS and everyone has to drive through this area to access the services this is so disgraceful and I just can’t think why they get away with this it awful and extremely stressful. If you have any tips as to where else I can go I’d appreciate it thank you . Regards Stacy
Nicola | Mummy to Dex
Wednesday 9th of February 2022
Thanks so much for your comment. So sorry you're having to go through this, it's such a stressful situation.
It sounds as though you have all the proof you need and the IPC agree that you haven't done anything wrong. Keep replying to the letters they send and let them know you will see this through to the bitter end! Their tactic to make money is to hope that you'll give in and just pay to avoid the stress.
I really hope it works out for you - please let us know how you get on!
Tuesday 21st of December 2021
Hi I received a letter too from the Debt Recovery Plus stating that I owe them £160.00 and the reason was NON CUSTOMER PARKED IN CUSTOMER ONLY CAR PARK. Location Whitehill surgery. Well firstly I am registered with the Whitehill Surgery and during the pandemic I had to pickup my mums medication at 6pm but due to a flat tire I turned up at 7pm and everything was dark. so I stood at the customer parking and phoned the NHS for an alternative way as mom needed her Meds for the night, it all took 20 mins and then months later this letter. I am gonna fight with these UKPS people at what ever cost as they are not Human. The whole world is searching for food, water, medication. but their cameras are just greedly searching for money. I'm inspired by your story and will remain inspired. Thanks
Monday 6th of March 2023
@Floyd Bradbury, if the letter came months later it may not be valid, has to be within 2 weeks of the alleged violation.
Tuesday 5th of January 2021
This company are cowboys on the road . Dont pay . Tried with me twice . Told them take me to court i fight u all the way scums
Tuesday 1st of September 2020
This gives me confidence for my residential case - the offices of the company controlling the site were shut due to COVID, and they could not issue a parking disk after I'd handed over £2500 in rent/deposits to move in. I got an Email saying 'it's ok to park there, I'll let the parking people know'. Naturally I had a yellow and black bill on my car the next day. My appeal to the parking company failed, it's now with something called POPLA, which seems geared up to claiming money for their members.
Nicola | Mummy to Dex
Wednesday 2nd of September 2020
Hi Andy, good luck with it. Do let us know how you get on :) Hopefully POPLA will sort it out for you (this was a step I failed to take!)